Returns Policy
We accept returned item(s) that have been booked with our support team.
Orders can be returned back to us for store credit within 14 days of receiving your order.
Store credit is valid for 6 months.
Your item(s) will need to be in their original condition, with QC tags attached (if it is cut, return won't be accepted), unworn, unwashed and unstained.
Once your return reaches our warehouse, it can take up to 2 days to process your return and issue your store credit.
We'll send a confirmation email so you know when your credit is ready to use.
You will need to cover the return postage. (you can use the store credit to pay the postage.)
Afterpay Returns
If you return an item purchased through Afterpay, we will deposit store credit into your account.
Please note, your personal agreement with Afterpay will still stand and you will continue to pay any scheduled repayments.
We are unable to offer partial refunds/store credits. The store credit will be deposited for the total value of the item(s) returned.
For any repayment queries please contact Afterpay on 1300 100 729
Faulty Items
You will need to check the garment(s) for fault before you cut the tags.
And you should follow the washing instruction carefully. Once the garment(s) are washed, or the tags are cut, we can not accept it as faulty for return.
You will need to upload photos of the fault, and we will offered you store credit once the item has been deemed a fault by the warehouse.
Please follow up with our support team.